Youth Treatment Specialist Supervisor - 3rd Shift - Bakari Center
Company: Wisconsin Community Services
Location: Milwaukee
Posted on: May 3, 2024
Job Description:
Job Responsibilities: Youth Treatment Specialist Supervisor -
3rd Shift Bakari Residential Care Center Wisconsin Community
ServicesWCS is a nonprofit human services organization that works
with individuals to overcome adversity.We believe that all services
should be person-centered, strength-based, trauma-informed and
culturally competent. We seek compassionate, highly motivated,
talented candidates to join our dedicated staff.Position Summary:
Responsible for supervising and assessing youth treatment
specialists on third shift as they interact with residents and
provide for the day-to-day care and supervision of residents at
24-hour Residential Care Center, Type II. Essential Functions:
- Provide leadership for third shift operations team and role
model for Youth Treatment Specialists.
- Collaborate with the clinical team to ensure youth's emotional
and behavioral health needs are met and youth treatment specialists
are carrying out treatment plans.
- Provide weekly one-to-one supervision of Lead Youth Treatment
Specialists and Youth Treatment Specialists to ensure professional
growth and development and youths treatment plans are followed and
regularly communicate with staff.
- Write and deliver staff performance evaluations and staff
coaching and disciplinary actions.
- Participate in interviewing applicants and see them through the
hiring process.
- Facilitate new staff onboarding including conducting new staff
orientations, initial trainings, new policy and procedure
implementation, and ongoing trainings in collaboration with senior
leadership.
- Lead daily shift transition meetings, monthly staff meetings,
and co-lead consultation team meetings with clinical team.
- Review and approve all documentation including communication
logs, shift reports, serious incident reports as required by the
funding and licensing agencies with the timelines identified.
- Provide oversight, structure, and ensure bedroom checks,
monitor security cameras, supervision of youth, and carry out other
quality assurance projects such as building walk throughs,
completing the shift plan, and quality assurance report for each
shift.
- Attend professional development activities, management meetings
during day time hours with senior leadership.
- Administer medication and ensure staff are aware of medication
changes in collaboration with medical providers and nursing
staff.
- Conduct file audits of communication logs and staff follow
up.
- Uphold and promote a positive and supportive culture for youth
and staff.
- Work as part of an on-call rotation ensuring emergency
situations and staffing are managed.
- Provide staff coverage for vacations, call ins and staff
shortages.
- Maintain confidentiality within all written and verbal
communications.
- Keep appropriate documentation for all funding sources.
- Adhere to state licensing/certification requirements.
- Adhere to WCS Policies and Procedures.Other Duties and
Responsibilities: Provide coverage for absent staff and direct
service to clients as needed. Other job-related duties may be
necessary to carry out the responsibilities of the position.PM21
Job Qualifications:Minimal Qualifications: A high school diploma
required, bachelor's or associate degree from a college or
university with a focus on child and youth care work or in a social
or behavioral science field preferred.
- Be at least 21 years old (at least 2 years older than the
oldest resident).
- At least 3 years of experience in public or private
institutional childcare for the type of population the center
serves.
- At least one year of experience as a supervisor or satisfactory
completion of at least one course for credit in supervisory skill
development and personnel management or have 40 hours of documented
in-service training involving supervisory skill development and
personnel management.
- Have 2 years of experience in licensed institution childcare
and be certified as a child and youth care worker meeting standards
of the national organization of child and youth care workers
association.
- Knowledge and skills to work with population age 12-17.
- Ability to display cultural competence by responding
respectfully and effectively to people of all cultures, languages,
classes, races, ethnic backgrounds, religions and other diversity
factors in a manner that recognizes, affirms and values the worth
of clients.
- Valid driver's license, automobile, and insurance sufficient to
meet agency requirements.
- Meet all the employee requirements including references,
criminal background check, drug test, and driver's license check.
Physical Demands: Duties require possible activity while monitoring
or interacting with youth in the program. Staff may be required to
use physical intervention in extreme situations. Driving
required.Knowledge, Skills, and Abilities: Working knowledge of
positive child/youth development; patience and understanding of
difficult life situations; the ability to interact with escalating
youth and/or parents in a calm and professional manner; ability to
follow oral and written instructions; ability to respond
appropriately in crisis situations; proficient with Microsoft Word
and Excel; perform basic computer functions; uses time efficiently
and effectively; ability to multi-task; sensitivity towards
cultural, ethnic and disability needs. Other Job Information (if
applicable):Work Relationship and Scope: Reports directly to the
Assistant Program Director. Has contact with a wide variety of
individuals including clients and family members, other program
staff, vendors, and other collateral contacts, neighbors, funders,
Milwaukee County Delinquency & Court Services Division (DCSD),
Children's Court officials, MPS staff and administrators, staff of
youth serving agencies and the public. Personal Attributes: Follow
agency Code of Conduct and Leadership Code of Conduct; adhere to
established policies and procedures of the agency and of all
funding sources; conduct self in an ethical manner; maintain
professional and respectful relationships with program staff, other
WCS staff, people being served by the program, and all external
persons and agencies involved with service provision; sensitivity
toward cultural, ethnic and disability issues; demonstrate
commitment to agency values and mission.Working Conditions:
- State-Licensed Residential Care Center, Type II
- Local travel as required fulfilling essential functions of the
position.
- Ability to take rotational 24-hour supervisory call
responsibilities.
- Ability to manage young clients who have experienced a great
deal of trauma and express trauma through behaviors.
- Ability to lift 30 pounds. PI66d1fe2d0fca-31181-32177526
Keywords: Wisconsin Community Services, Racine , Youth Treatment Specialist Supervisor - 3rd Shift - Bakari Center, Other , Milwaukee, Wisconsin
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