Financial Specialist - Revolving Accounts Collections
Company: CNH Industrial
Posted on: May 12, 2022
CNH Industrial is a world-class equipment and services company.
Driven by its purpose of Breaking New Ground, which centers on
Innovation, Sustainability and Productivity, the Company provides
the strategic direction, R&D capabilities, and investments that
enable the success of its five core Brands: Case IH, New Holland
Agriculture and STEYR, supplying 360 - agriculture applications
from machines to implements and the digital technologies that
enhance them; and CASE and New Holland Construction Equipment
delivering a full lineup of construction products that make the
industry more productive. Across a history spanning over two
centuries, CNH Industrial has always been a pioneer in its sectors
and continues to passionately innovate and drive customer
efficiency and success, driven by its purpose of Breaking New
Ground. As a truly global company, CNH Industrial's 35,000+
employees form part of a diverse and inclusive workplace, focused
on empowering customers to grow, and build, a better world.
The Financial Specialist - Revolving Accounts Collections is
responsible for sustaining customer relationships by collecting
past due receivables, minimizing potential losses, and reducing
delinquency for CNH Industrial Capital.
Manage customer relationships by using analytic skills and
negotiating techniques to resolve delinquent revolving accounts
using all available collection tools while promoting customer
retention and merchant satisfaction
Analyze customer information such as income stream, economic data,
and customer payment history to determine the viability of
alternative payment arrangements on revolving accounts
Respond to customer, merchant, and internal inquiries via telephone
and email to drive best-in-class customer service
Analyze non-performing revolving accounts to process suspensions
Work in conjunction with Compliance and/or Merchant Services to
resolve revolving account disputes
Maintain assigned performance objectives for daily/monthly call
volumes, phone availability, quality assessments, collection tool
utilization and delinquency targets
Annual Salary for this position is $54,000 - $78,000 plus annual
bonus payout based on results. Actual salaries will vary and will
be based on various factors such as skill, experience, and
qualifications for the role
This position is eligible for HYBRID flexible work arrangements
from out Racine, WI office
Compensation & Benefits: We offer competitive compensation with
multiple benefit (medical/dental/vision) options to meet your
individual needs. Our industry leading 401k will support you in
meeting your retirement objectives. Additional benefits include:
paid parental leave, life insurance, volunteer time off and much
Associates Degree in a business-related field
OR High School Diploma and 1+ years of collections experience in
the financial services or commercial banking industry which
includes internship experience
Must be able to work weekdays from 8am to 5pm with the potential
for mandatory, weekday overtime and/or Saturdays from 8am to 12pm
as business conditions dictate
The Preferred Candidate will have:
Prior collections experience with revolving accounts in the
financial services or commercial banking industry preferred
US applicants: CNH Industrial is an equal opportunity employer.
This company considers candidates regardless of race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, or veteran status. Applicants can learn more
about their rights by viewing the federal "EEO is the Law" poster
and its supplement here. CNH Industrial participates in E-Verify
and will provide the federal government with your Form I-9
information to confirm that you are authorized to work in the U.S.
You can view additional information here.
If you need reasonable accommodation with the application process,
please call 1-800-889-4422 option 1 and then option 5, or contact
us at firstname.lastname@example.org.
Read about our company's commitment to pay transparency by clicking
this link: pay transparency notice.
Canada applicants: CNH Industrial is an equal opportunity employer.
This company considers candidates regardless of race, colour,
religion, sex, sexual orientation, gender identity, nationality,
place of origin, disability, marital status, family status, age, or
any other ground prohibited by applicable provincial human rights
Keywords: CNH Industrial, Racine , Financial Specialist - Revolving Accounts Collections, Accounting, Auditing , Racine, Wisconsin
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