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Remote Support Escalation Engineer Tier III

Company: Thycotic
Location: Racine
Posted on: April 8, 2021

Job Description:

An IT security company has a current position open for a Remote Support Escalation Engineer Tier III. Must be able to:Solve and manage escalated customer issuesCreate and troubleshoot PowerShell scriptsProvide team mentoring and leadershipMust meet the following requirements for consideration: 2-year degree, or equivalent work experienceCybersecurity certification or like2+ years software customer service and support experienceAbility to work on call weekend rotation 1x month and some holidays

Keywords: Thycotic, Racine , Remote Support Escalation Engineer Tier III, Engineering , Racine, Wisconsin

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