Service Desk Engineer
Company: CCB Technology
Location: Racine
Posted on: May 12, 2022
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Job Description:
The Service Desk Engineer is a key role within CCB Technology.
The position is primarily responsible for the management and
remediation of IT Service Desk tickets for CCB Technology IT
Management clients. Specifically, this will involve complex tickets
that cannot be resolved via our L1 Service Desk team and therefore
are escalated internally.Although the primary focus of this
position is to remediate said tickets, the engineer could also be
tasked with handling smaller network and infrastructure projects
for IT Management clients, as needed.
Keywords: CCB Technology, Racine , Service Desk Engineer, Engineering , Racine, Wisconsin
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