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Service Desk Engineer

Company: CCB Technology
Location: Racine
Posted on: May 12, 2022

Job Description:

The Service Desk Engineer is a key role within CCB Technology. The position is primarily responsible for the management and remediation of IT Service Desk tickets for CCB Technology IT Management clients. Specifically, this will involve complex tickets that cannot be resolved via our L1 Service Desk team and therefore are escalated internally.Although the primary focus of this position is to remediate said tickets, the engineer could also be tasked with handling smaller network and infrastructure projects for IT Management clients, as needed.

Keywords: CCB Technology, Racine , Service Desk Engineer, Engineering , Racine, Wisconsin

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