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Account Manager

Company: Modine Manufacturing Company
Location: Racine
Posted on: January 9, 2021

Job Description:

Position supports Modine relationship with designated customer(s) and assists in formulation of annual and long term business plans for company.MAIN ACCOUNTABILITIES:

  • Supporting customer relationship(s) with existing customer base; including the facilitation of technical, operations and administrative resources within Modine to support customer needs
  • Maintaining and achieving profitability levels on existing/new business consistent with company targets, and raising awareness to roadblocks to meeting such targets
  • Providing key customer input to be used in establishing/updating annual and long term business plans (Operating Plan, Capital Plan, Sales Forecast, etc.)REQUIRED QUALIFICATIONS:
    • Minimum 4 year Bachelor degree (engineering or business preferred)
    • 2 years minimum experience in business development, program management, sales/marketing or engineering
    • Strong interpersonal, presentation and written communication skills
    • Must be organized and able to prioritize many functions
    • Must be PC literate and able to use MS products (Excel, PowerPoint, Word, Project, etc.; SAP experience is a plus)KEY RESPONSIBILITIES:
      • Promote awareness of existing and upcoming Modine capabilities/offerings with customer base through periodic product offering and global footprint updates.
      • Build upon understanding of competitors' position in key markets (product offering, global presence, pricing level).
      • Obtain customer input to be used as guidance for the annual and 5 year sales forecasts. Feed volume, pricing, and capital spending input into these annual and long term plans.
      • Communicate customer expectations to the appropriate audience within the company (new Payment Terms, Terms and Conditions, Delivery Windows, "Cost of Poor Quality", etc).
      • Build org charts for key customers and establish contacts list and suggested cadence and forum for regular interaction with appropriate customer contacts.
      • Initiate program PMP activity including kick-off Gate 0 process upon receipt of customer RFQ and oversee new projects through Gate 1 review.
      • Work closely with engineering (Manufacturing, Application, and Product) to ensure prime path product selections are in line with Modine global product strategies.
      • Identify product offering and/or competitive cost deficiencies that may result in barriers to growth with current strategic customers or pursuit customers/markets.
      • Prepare and submit customer quotations for new programs, and for changes/updates to existing programs (such as may be required based on design changes, market updates, currency adjustment, etc.).
      • Utilize the Global Quote Response System (GQRS) for all quoting activity and complete post-quote assessments in GQRS to support management tracking of business wins/losses, and reasons why.
      • Support price realization activities aimed at bringing product pricing in line with target profitability levels. Such activities may pertain to serial production models and/or new and legacy service product.
      • Assist Credit Department through direct customer contact to bring resolution to outstanding payment issues in effort to improve DSO.
      • Assist Operations group with matters pertaining to customer delivery performance and/or customer quality.
      • Assist in managing Modine warranty exposure through warranty negotiations with customers and/or establishment of applicable formal warranty agreements.MISCELLANEOUS:
        • Regular travel is required and in certain cases may include overseas travel.
        • Flexibility in working hours to meet deadlines may be needed, including early morning or late evening work hours to support programs in other regions.
        • Will abide by corporate dress code in office and exude professional appearance and behavior both in the office setting and during travel as a representative of the company.Modine is an Equal Opportunity Employer and Welcomes all Qualified Applicants!EOE/Minorities/Females/Vet/DisabilityModine provides a competitive benefit package, including paid vacation, sick leave, 401(k), health, dental, vision, life insurance, flexible spending benefits, tuition reimbursement, Health Savings Account, and much more.

Keywords: Modine Manufacturing Company, Racine , Account Manager, Executive , Racine, Wisconsin

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