Racine-Recruiter Since 2001
the smart solution for Racine jobs


Company: Reefpoint Brew House
Location: Racine
Posted on: May 14, 2022

Job Description:

As FOH Manager, your goal is to manage and coach team members to ensure that guests have a great experience. Your presence on the floor and table touching will be key to ensure guests are happy and team members are providing excellent service.

  • Coordinate daily FOH duties for opening and closing shifts, ensuring that all tasks are completed. FOH staff consists of Servers, Bartenders, Hosts, Bussers, Bar Backs, and Food Runners
  • Coordinate daily operations between FOH and BOH
  • Create weekly/monthly schedules for FOH team members
  • Assist team members with questions on POS issues, coupons, end-of-shift cashout reports, and other issues or concerns that may arise
  • Conduct brief pre-shift meetings to keep team members informed of menu item changes, specials, items out-of-stock, etc
  • Responsible for overseeing and balancing guest seating
  • Keep line of communication open with BOH to inform them of daily reservations, guest counts, when large groups are seated, number of guests on waitlist, etc
  • Ensure guests are satisfied with their meals, drinks, and service
  • Respond efficiently and accurately to customer complaints
  • Provide FOH training
  • Conduct performance evaluations, coaching, and discipline of team members
  • Enforce compliance with all employment policies and oversee cleanliness of restaurant and safety of guests
    • Proven management experience in service industry. Front of House experience extremely helpful
    • Trustworthy, dependable, ability to multi-task, coach and lead team members
    • Familiarity with restaurant management point of sale system
    • ServSafe Certified (or able to pass)
      Job Type: Full-time
      Pay: $35,000 - $40,000 per year with bonus plan
      Benefits: Health, Dental and Vision Insurance
      Bonus Plan
      Paid Vacation
      Simple IRA Plan with Employer Match

Keywords: Reefpoint Brew House, Racine , Manager, Executive , Racine, Wisconsin

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Wisconsin jobs by following @recnetWI on Twitter!

Racine RSS job feeds