Workforce Management Forecaster

Company: Uline
Location: Racine
Posted on: September 14, 2023

Job Description:

Workforce Management ForecasterKenosha Branch12355 Uline Way, Kenosha, WI 53144Customer Service is the heartbeat of Uline. As a Workforce Management Forecaster, you will dig into important data and offer insight to help keep the pulse on the team that delivers a best-in-class experience our customers have come to love and expect. Better together than apart. This position is on-site, and we are looking for good people who share our passion. Position Responsibilities

• Develop and maintain forecasts for several lines of business through use of weighted averages, indexing, seasonality and trend analysis.
• Evaluate data to relate customer contact demand with order and sales figures and develop long-term forecasts.
• Measure forecast performance by creating and / or providing metrics and measurements that illustrate forecasting efficacy.
• Conduct root cause analyses to provide recommendations for WFM forecasting and scheduling process improvements.
• Effectively communicate data trends and expected outcomes to leadership, including senior management. Minimum Requirements
  • High school diploma or equivalent. Bachelor's degree preferred.
  • 2+ years of forecasting experience. Experience with workforce management (WFM) scheduling software preferred.
  • 3+ years of Excel experience with strong knowledge of formula definitions.
  • Strong analytical, communication and problem-solving skills. Benefits
    • Complete medical, dental, vision and life insurance coverage, Flexible Spending Accounts and wellness programs.
    • 401(k) with 5% employer match.
    • Paid holidays and generous paid time off.
    • Tuition Assistance Program that covers professional continuing education.
    • Bonus programs that include annual performance, sales goals and profit sharing. Employee Perks
      • First-class fitness center.
      • Beautifully maintained walking trails. About UlineUline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline. Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. EEO/AA Employer/Vet/Disabled() Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline. jobs to learn more!

Keywords: Uline, Racine , Workforce Management Forecaster, Executive , Racine, Wisconsin