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Customer Success Manager - Commercial

Company: VirtualVocations
Location: Racine
Posted on: June 1, 2024

Job Description:

A company is looking for a Customer Success Manager - Commercial.
Key Responsibilities:

Establish relationships with customers at all levels of the organization to drive adoption and advocacy of the software platform
Create actionable roadmaps and account plans in partnership with Sales to achieve customer business objectives
Translate business needs and product requirements into new solutions for customers by collaborating with cross-functional team members

Required Qualifications:

3+ years experience as a Customer Success Manager in SaaS with renewals responsibility
Experience working in DevOps or Analytics space and/or with developer personas is a plus
Understanding of agile methodologies and software release cycles
Experience with development tools such as Java, JavaScript, Python, etc. is a plus
Ability to work autonomously, prioritize tasks, and manage a diverse workload

Keywords: VirtualVocations, Racine , Customer Success Manager - Commercial, Executive , Racine, Wisconsin

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