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Systems Administrator

Company: Eureka Process, LLC
Location: Racine
Posted on: May 14, 2022

Job Description:

Job DescriptionIs security your thing? Ok, so maybe you went to a cyber security bootcamp, and you think you know your stuff? Keep reading and let's find out. Welcome to QPC Security, the Jedi Masters of IT security. This is an opportunity like no other (and yes, we are serious). You will learn from one of the foremost experts in the country on the methods, processes, and cutting-edge technology that is used to keep IT companies, departments, and their clients safe. Come join a team that is literally taking security to the next level. The role:

  • Providing Tier 2/3 support for service tickets including but not limited to serving as an escalation point for the Tier 1 service desk personnel.
  • Participate in the design and implementation of systems, software, and networks for clients
    • Successfully manage projects including documentation and client facing communications
    • Assist in presales technical support as needed
    • Attain certifications as required for the organization to meet vendor guidelines, as well as to keep current with ongoing requirements for the role and the company
    • Participate in training as required for the organization to meet vendor guidelines, as well as to keep current with ongoing requirements for the role and the company Experience, education, and certifications:
      • Associates degree required, advanced degree desired
      • 4 years of IT or project management experience
        • Network+ certification to be completed within 180 days (or currently hold certification)
        • Security+ certification to be completed within 180 days (or currently hold certification)
        • WatchGuard FireWare Essentials or WatchGuard Network Security certification to be completed within 180 days (or currently hold certification)
        • WatchGuard multifactor authentication certification to be completed within 200 days (or currently hold certification)Additional knowledge, skills, responsibilities:
          • Ownership of assigned tasks
          • Coordination of service via phone, email
          • Ability to adapt and learn quickly
            • Ability and desire to develop relationships with clients and internal staff
            • Follow process and identify possible improvements
            • Time management skills
            • Exceptional written and verbal communication skills
            • Experience troubleshooting and installing servers, firewalls, routers, switches
              • Knowledge and experience with Microsoft Server and PC products at a high level
                • Microsoft Active Directory
                • Exchange infrastructure
                • O365
                • Server patching
                • Knowledge and experience with advanced networking principles
                  • Understanding of advanced layer 3 networking concepts
                    • VLANs
                    • Tagging
                    • ACLs
                    • Routing
                    • Subnetting
                    • IPv4
                    • TCP/UDP
                    • OSI model
                    • Ability to create network diagrams and other internal use documentation
                    • PowerShell scripting proficiency
                    • Experience with Acronis backup products preferred HR Information:
                      • Salary $70,000-$85,000, negotiable with experience
                      • Reimbursements for exams
                      • Virtually unlimited access to training
                      • Top quality computers, headsets, web cams, and tech to successfully work from home
                        • Occasional onsites to local clients (if you are a local applicant)
                        • Company perks for performance
                        • Flex timePowered by JazzHRqB9lbqW8QI

Keywords: Eureka Process, LLC, Racine , Systems Administrator, IT / Software / Systems , Racine, Wisconsin

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