Project Manager - Client Services
Company: CREATIVE WERKS LLC
Location: Elk Grove Village
Posted on: February 16, 2026
|
|
|
Job Description:
Job Description Job Description Description: Job Summary:
creative werks partners with Top 100 food brands to bring their
products to market through our design, co-packing and manufacturing
services. As a member of the creative werks Client Services team,
the Project Manager is responsible for the day-to-day project
management of assigned projects and clients. Project Managers work
with internal and client stakeholders to elicit, validate,
prioritize and document client and internal requests and assist in
the development of executable solutions to resolve the business and
client’s production needs. The Project Manager will own a client(s)
and/or business need following the sale cycle driving development,
internal/external alignment, project delivery, and close (the
end-to-end supply chain). This position requires an elevated level
of organizational, planning skills, attention to detail and holding
all stakeholders accountable. Working the ability to balance
multiple tasks and projects simultaneously, while creating an
environment that motivates, inspires and respects others.
Responsibilities of the Position: Collaborate with Sales and other
departments to resolve challenges, provide updates and ensure
alignment on project objectives and goals Lead quarterly internal
client operations presentation (business reviews) including metrics
on the following: attainment, revenue, consumer units, scrap,
shipping, holds, average hold time, material management velocity,
and year-over-year trends Aid in conducting job costing analysis
and monitor financial performance including tracking scrap, job
financials, margins, packaging and freight costs, disposal fees,
and sustainability/waste streams Identify areas for process
improvement and/or automation; lead initiatives to enhance
efficiency, tracking progress and ensure measurable results Manage
the supply chain process, including workflow challenges, quality
assurance and timely resolution of quality holds Oversee inventory
management, monitor slow-moving inventory, establish seasonal
volume locks with client and update ERP systems to ensure accurate
project tracking and reporting Establish and track key performance
indicators (KPIs) for projects ensuring alignment with business
needs and objectives Drive continuous improvement through curiosity
of identifying areas of opportunities to drive measurable
improvement followed by leading the process improvement
initiatives. Progress should be tracked by identifying ideas and
follow through until complete and delivered Perform other duties as
assigned by Management Role may require 5% - 10% travel as needed
Requirements: What You Bring: Bachelor’s degree in Business
Administration, Engineering, Production/Operations Management,
Supply Chain or related discipline preferred; High School Diploma
or GED required with 7 years of industry experience 2-3 years’ of
direct experience working in project management, supporting
multiple departments and/or stakeholders; account management a plus
but not required Sound knowledge of manufacturing processes
including raw materials, vendor supply, production processes,
machinery, quality control, etc. Adept in Project Management
philosophies such as Agile and/or Lean; PMP certification preferred
but not required Industry experience utilizing ERP software(s) such
as Epicor, IFS, Oracle, Sage, SAP or Syteline Possesses advanced
Microsoft Excel skills (Pivot Tables, Power Query, SumIfs,
VLOOKUPs, XLOOKUPs, etc.) Exceptional written and verbal skills –
able to interact effectively with all levels of the business,
senior leadership and stakeholders that can pick up context
quickly, navigate ambiguity and get to the heart of the solution
Demonstrated ability in thinking strategically, analytically and
collaboratively with curiosity at heart Self-starter, persistent,
self-aware, assertive and comfortable working autonomously and with
teams to move business and projects forward Shows interests in
helping to lead teams, train, coach and mentor managers to drive
world-class service and results Working Conditions: Office setting
and warehouse environment with temperature range of 55 – 80 degrees
Physical Requirements: Operate standard office equipment Reach with
hands and arms Lift up to 25 pounds Benefits of Werking for CW:
Fun, creative, and inviting atmosphere – plus the perk of working
with cool food brands! Comprehensive health and wellness benefits
401K and company match Hybrid work eligible after 90
days/onboarding complete (max 2 days per week) Paid Time Off
On-site gym Audible Subscription Continuous learning and
development opportunities The approved annualized base compensation
range for this role is established at $75,000 - $100,000. Final
offer amounts will be determined based on candidate skills,
qualifications, experience and domain expertise.
Keywords: CREATIVE WERKS LLC, Racine , Project Manager - Client Services, IT / Software / Systems , Elk Grove Village, Wisconsin
