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Office Assistant - Racine, WI - ($40k-$60k)

Company: Sterling Law Offices
Location: Racine
Posted on: May 3, 2021

Job Description:

(Openings 2)

Who you are: The successful Intake Specialist is someone that is detailed oriented, customer service driven and compassionate. This person enjoys working in a fast paced environment, is self motivated and embraces change.  They have strong computer skills and enjoy learning and navigating new systems. They can also type at least 35 wpm.

Why this role matters:  This role has a direct impact on clients we serve.  It is the responsibility of the Intake Specialist to turn a caller into a scheduled consultation. This is executed by following our call path, which qualifies the potential client and describes why working with our firm is a different, better option. The Intake Specialist is the first personal interaction a potential client has with the firm, making this interaction a critical touch point in a clients journey.


  • Answers calls from current and prospective clients
  • Enters data into CRM
  • Schedules consultations and other miscellaneous meetings
  • File management (electronic and hard copies)
  • Sorts, scans and distributes mail
  • Processes payments
  • Creates consultation folders
  • Communicates with other team members constructively in order to reduce conflict and enhance the resolution of issues.
  • Special projects as assigned


  • High level of professionalism and confidentiality
  • Excellent verbal and written communication skills
  • Proficient computer skills; Microsoft Office
  • Ability to work independently
  • Strong organizational skills
  • 1-year prior experience working in a law firm preferred
 Pay: $40,000 $60,000 annually
 Employment Type:  Full-Time w/Benefits
 Job Type:  Client Service/Office Admin
 Education Required:  Some College
 Experience Required:  1-3 years professional

Keywords: Sterling Law Offices, Racine , Office Assistant - Racine, WI - ($40k-$60k), Other , Racine, Wisconsin

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