Remote Senior Information Technology Federal Operations IAM Support Engineer

Company: VirtualVocations
Location: Racine
Posted on: January 22, 2023

Job Description:

An information technology company is in need of a Remote Senior Information Technology Federal Operations IAM Support Engineer.

Core Responsibilities Include:
Providing technical oversight on P1/SEV1 incidents
Providing ongoing communication of ticket status per SLA
Providing support for the system within agreed service levels
Position Requirements Include:

Bachelors or
Equivalent experience in Engineering or CIS/Cyber Security/IT field
4-5 years of customer-facing Technical Support or
3-4 years of industry experience in the administration of Identity Management and Governance products
1-2 years as a technical lead and mentor or trainer
Experience with ticketing tools

Keywords: VirtualVocations, Racine , Remote Senior Information Technology Federal Operations IAM Support Engineer, Other , Racine, Wisconsin

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