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Investor Services Supervisor

Company: VirtualVocations
Location: Racine
Posted on: June 1, 2024

Job Description:

A company is looking for an Investor Services Supervisor.

Key Responsibilities:

Manage daily operations of assigned team, including handling escalated calls and providing support during peak periods
Develop and coach team members to meet department standards
Collaborate with internal and external partners to ensure timely resolution of participant inquiries

Required Qualifications:

Bachelor's degree or equivalent combination of formal education and work experience
3-4 years retirement industry or related operations experience
Detailed knowledge of retirement industry operations policies, procedures, and legals
Working knowledge of system capabilities/applications and policies
Basic knowledge of financial services industry preferred

Keywords: VirtualVocations, Racine , Investor Services Supervisor, Other , Racine, Wisconsin

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