Part Time Associate Patient Care Coordinator - Watertown, WI
Company: Optum
Location: Watertown
Posted on: May 12, 2025
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Job Description:
$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS
Explore opportunities with Optum, - -in strategic partnership with
ProHealth Care. -ProHealth Care is proud to be a leader in health
care services, serving Waukesha County and the surrounding areas
for more than a century. Explore opportunities across the full
spectrum of care as you help us improve the well-being of the
community with your skills, compassion and innovation. Be part of a
collaborative environment that strives for excellence, nurtures
respect and ensures high-quality care delivery to our patients.
Join us in making an impact as an Optum Team Member supporting Pro
Health Care and discover the meaning behind -Caring. Connecting.
Growing together.
Our -Watertown Campus, -part of Optum, -has an immediate opening
for a friendly, patient focused and detailed oriented Associate
-Patient Care Coordinator -to join our team.
The -Associate Patient Care Coordinator -is responsible for the
completion of set processes and protocols. Works cooperatively with
all members of the care team to support the vision and mission of
the organization, deliver excellent customer service and adhere to
Lean processes. Supports the teams in meeting financial, clinical
and service goals.
Location: -109 Air Park Dr, Watertown, WI 53094
Primary Responsibilities:
Greets visitors and patients in person, or communicates by
telephone or video conferencing, upholding excellent customer
service
Enters and updates patient demographic and financial information,
ensuring the patient is fully registered as early in the process as
possible
Obtains appropriate applications and forms, confirming signatures
are on file. Photocopies/scans documents as needed
Provides patients with financial responsibility information and
collects patient liabilities, documents amount in the appropriate
fields, and balances the cash box daily
Works with partnering departments (Financial Counseling,
Scheduling, Financial Clearance, and clinical areas) to ensure all
aspects of the patient's encounter are completed as needed
Provides wayfinding instructions and assists with hospital
information as requested
Coordinates patient admission needs, bed assignments, and tracking
boards where applicable
Meets or exceeds audit accuracy standards. Works worklists and
error reports timely, and proactively seeks assistance to resolve
as needed
May perform other duties upon request
What are the reasons to consider working for UnitedHealth Group? -
- Put it all together - competitive base pay, a full and
comprehensive benefit program, performance rewards, and a
management team who demonstrates their commitment to your success.
-Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period
plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending
Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term
disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance,
etc.)
More information can be downloaded at: -
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications:
High School Diploma / GED (or higher)
1+ years of customer service experience in an office setting or
professional work environment
Beginner level of proficiency in Microsoft Office products
Ability to work the following hours:
Monday, 4:00pm - 8:00pm
Wednesday 11:30am - 8:00pm
Friday 4:00pm - 8:00pm
Ability to work every other Saturday & Sunday, from 8:00am -
4:00pm
18 years of age or older
Preferred Qualifications:
Experience in a medical office or hospital admitting/registration
office
Experience with electronic medical records system
Knowledge of medical terminology
Soft Skills:
Strong communication and customer service skills both in person and
via phone -
Ability to work independently and maintain good judgment and
accountability -
Demonstrated ability to work well with others
Strong organizational and time management skills -
Ability to multi-task and prioritize tasks to meet all deadlines
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Ability to work well under pressure in a fast-paced environment
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Excellent verbal and written communication skills; ability to speak
clearly and concisely, conveying information in a manner that
others can understand, as well as ability to understand and
interpret information from others - -
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**PLEASE NOTE** The sign-on bonus is only available to external
candidates. - Candidates who are currently working for UnitedHealth
Group, UnitedHealthcare or a related entity in a full time, part
time or per diem basis ("Internal Candidates") are not eligible to
receive a sign on bonus. -
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The salary range for this role is $16.00 -to $28.85 -per hour based
on full-time employment. Pay is based on several factors including
but not limited to local labor markets, education, work experience,
certifications, etc. UnitedHealth Group complies with all minimum
wage laws as applicable. In addition to your salary, UnitedHealth
Group offers benefits such as, a comprehensive benefits package,
incentive and recognition programs, equity stock purchase and 401k
contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with
UnitedHealth Group, you'll find a far-reaching choice of benefits
and incentives. -
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At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location,
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups, and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
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UnitedHealth Group is an Equal Employment Opportunity employer
under applicable law and qualified applicants will receive
consideration for employment without regard to race, national
origin, religion, age, color, sex, sexual orientation, gender
identity, disability, or protected veteran status, or any other
characteristic protected by local, state, or federal laws, rules,
or regulations.
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UnitedHealth Group -is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
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#RPO, #RED
Keywords: Optum, Racine , Part Time Associate Patient Care Coordinator - Watertown, WI, Other , Watertown, Wisconsin
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