Racine-Recruiter Since 2001
the smart solution for Racine jobs

Customer Account Specialist

Company: Ideal Industries, Inc.
Location: Racine
Posted on: November 10, 2019

Job Description:

SunIRef:it Customer Account Specialist Ideal Industries, Inc. - Racine, WI Overview Cree Lighting, A company of IDEAL INDUSTRIES, is an LED lighting pioneer known for being first - first to bring LED lighting to the masses, first to deliver no compromise white light, and first to offer a sensor-integrated intelligent lighting platform with the push of a button. Our innovative LED solutions are designed for indoor, outdoor and intelligent lighting applications. Our cutting-edge technology delivers reliable performance and value beyond light for office and industrial buildings, schools and universities, municipalities, automotive dealerships, healthcare facilities, and more. Cree Lighting is in need of a Customer Account Specialist! Summary: Work within a customer-focused team environment within Cree Lighting. Provide prompt and courteous handling of all customer service aspects with a primary focus on responding to customer inquiries. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Receive, research and respond to customer inquiries and requests via phone, fax, or, e-mail. Respond to inquiries regarding shipping/delivery dates, order changes/cancellations, quotations, etc. Process and follows up on less complex customer complaints requiring reimbursement (such as late shipment), repair (such as damaged product) or replacement. Compile documentation, records, written correspondence and files pertinent to customer orders, complaints, etc. Maintain basic familiarity with products, applications, pricing, warranties, sales policies and procedures, etc. Maintain working relationships with supporting departments (such as Technical Support, Application Engineering, etc.) and Cree Salespeople. Perform limited troubleshooting such as ensuring parts ordered are complete. Participate in departmental/team meetings and training programs. Quality (E-mail and call monitoring scores) must meet or exceed department expectations. Enter customer orders timely and accurately. Follow Customer Service Behavioral Expectations. EDUCATION and/or EXPERIENCE High School Diploma minimum. Associates Degree or Bachelor's degree desired or 2+ years of previous customer service experience. Ability to type 30 wpm and experience working with the Internet, e-mail, and Adobe Acrobat. Exposure to Microsoft Office, *************, and Oracle helpful. Ideal Industries, Inc. - Today report job - original job

Keywords: Ideal Industries, Inc., Racine , Customer Account Specialist, Other , Racine, Wisconsin

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Forms Builder I
Description: Accelerate Your CareerDrive global technology With more than 2 billion in revenues, CDK Global is a leading global provider of integrated information technology and digital marketing solutions to the (more...)
Company: CDK
Location: Hoffman Estates
Posted on: 11/20/2019

Hirschbach CDL A Truck Driver
Description: Trucking Jobs for Company Drivers Dedicated Routes Available Company Driver Benefits: Late-model equipment - 2016-2019 trucks Weekly pay of 1,150 to 1,250 Fully Spec'd TV with Free DirecTV, XM Radio, (more...)
Company: Hirschbach
Location: Hoffman Estates
Posted on: 11/20/2019

Solar Associate
Description: Job DescriptionCertasun is seeking applicants for -Solar Associate -to join our Solar Sales Executive Development Program. -In this unique program, you will start as a Solar Sales Associate and gain exposure (more...)
Company: Certasun
Location: Crystal Lake
Posted on: 11/20/2019


CDL A Company Driver - $1,150/wk Minimium
Description: Trucking Jobs for Company Drivers Dedicated Routes Available Company Driver Benefits: Late-model equipment - 2016-2019 trucks Weekly pay of 1,150 to 1,250 Fully Spec'd TV with Free DirecTV, XM Radio, (more...)
Company: Hirschbach
Location: Crystal Lake
Posted on: 11/20/2019

Associate Director, Immunology Market Access Marketing
Description: Job Description Key Responsibilities Include: Partner with National Sales Director and their team of National Account Directors to align immunology business strategy with contract execution. This includes (more...)
Company: AbbVie
Location: Crystal Lake
Posted on: 11/20/2019

CDL-A Regional Truck Driver - WI - North Fond du Lac
Description: Enjoy Guaranteed Home Time amp Increased Pay Rates On Regional Wisconsin Truck Driver Runs With NTB NTB is seeking
Company: NTB Trucking
Location: Fond du Lac
Posted on: 11/20/2019

Bilingual Account Office Manager
Description: Bilingual Account Office Manager ADHI is seeking a Bilingual, highly motivated and enthusiastic individual, who is a closer to join our Aurora, Illinois office, with travel to our headquarters in Downers (more...)
Company: American Dream Home Improvement
Location: Hoffman Estates
Posted on: 11/20/2019

CDL A Truck Driver
Description: Trucking Jobs for Company Drivers Dedicated Routes Available Company Driver Benefits: Late-model equipment - 2016-2019 trucks Weekly pay of 1,150 to 1,250 Fully Spec'd TV with Free DirecTV, XM Radio, (more...)
Company: Hirschbach
Location: Hoffman Estates
Posted on: 11/20/2019

Grocery Shopper - Crystal Lake
Description: Every few years, a company emerges and transforms an industry. Instacart been leading the evolution of a 800B retail market, and redefining how people shop for groceries. In a few short years we've launched (more...)
Company: Instacart
Location: Crystal Lake
Posted on: 11/20/2019

CDL A Truck Driver
Description: Trucking Jobs for Company Drivers Dedicated Routes Available Company Driver Benefits: Late-model equipment - 2016-2019 trucks Weekly pay of 1,150 to 1,250 Fully Spec'd TV with Free DirecTV, XM Radio, (more...)
Company: Hirschbach
Location: Dekalb
Posted on: 11/20/2019

Log In or Create An Account

Get the latest Wisconsin jobs by following @recnetWI on Twitter!

Racine RSS job feeds