Racine-Recruiter Since 2001
the smart solution for Racine jobs

Client Care Services Representative

Company: Northwestern Mutual
Location: Racine
Posted on: May 18, 2020

Job Description:

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.

What's the role?

* Delivers a personalized and remarkable experience for our clients by answering their questions, providing servicing options and helping them with their products or services in a call center environment
* Becoming proficient at resolving inquiries and transactions from Financial Reps and clients on basic and intermediate (semi-complex) level calls and transactions which requires a basic understanding of a risk product.
* Resolves routine problems by following defined standard process and evaluating solutions
* Takes responsibility of the client experience to make a difference by connecting with the client and seeing things from their point of view
* Handles phone and transactional responsibilities while adhering to strict confidentiality and privacy standards.
* Fosters a professional relationship with our clients to enhance brand loyalty
* Exhibits consistent and appropriate style and customer focused approach to a variety of customers and customer situations
* Uses available resources to effectively and accurately complete routine cases

This posting will be used to fill positions with start dates falling in March, April, May and June.

This posting will expire on May 31, 2020.

Bring Your Best! What this role needs:

* Associates degree in business or related field or equivalent combination of education and experience
* Previous customer service experience preferred
* Effective written and verbal communication skills
* Ability to multi-task and handle high volume of calls/case load with the greatest possible degree of accuracy
* Organization skills with the ability to prioritize tasks.
* Ability to welcome change and embrace continuous improvement in a fast-paced work environment
* A strong desire to continuously learn and improve
* Demonstrated problem solving skills and ability to provide options
* Demonstrated computer experience with solid keyboarding skills and proficiency with current software packages
* Ability to navigate multiple systems and applications to complete standard requests
* Successful completion of any required testing

Grow your career with a best-in-class company that puts our client's interests at the center of all we do. Get started now!

We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.

Keywords: Northwestern Mutual, Racine , Client Care Services Representative, Sales , Racine, Wisconsin

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Sales Executive - Managed IT/IP Services
Description: Description: br POSITION SUMMARY: Reporting to the SVP of Sales, the Sales Executive is accountable for developing and executing sales strategies for his/her new account territory to meet monthly, quarterly (more...)
Company: Magna5 LLC
Location: Chicago
Posted on: 05/29/2020

Retail Sales Associate - Lodge
Description: Description We are genuine in our belief that sports make people better and so are you Immerse yourself in a workplace that loves to be active and lives the brand. Associates joining our team have an (more...)
Company: Dick's Sporting Goods
Location: Lombard
Posted on: 05/29/2020

Retail Sales Specialist Full Time
Description: Retail Sales Specialist FULL Time Our company has the perfect opportunity for a candidate that looks forward to new product releases by top companies. This full time Retail Sales Specialist job is a fantastic (more...)
Company: Advantage Solutions
Location: Elgin
Posted on: 05/29/2020


Licensed Medicare Insurance Agent - Work from Home, Great Sales Opportunity
Description: If you've sold Life, Health under 65 , or Auto Insurance before, you'll want to consider this unique sales opportunity.Believe it or not, Assurance's top 2019 Medicare agents during the Annual Election (more...)
Company: ASSURANCE Independent Agents
Location: Bridgeview
Posted on: 05/29/2020

Client Services Representative
Description: Interactive Brokers LLC seeks high-level, serious individuals with the financial services industry background and professional demeanor suitable for interaction with an experienced and active clientele (more...)
Company: Interactive Brokers
Location: Chicago
Posted on: 05/29/2020

Country Financial: Insurance agent outside sales
Description: Job Description Description We believe in diligently working to understand and serve customers to meet their financial security needs. This is why we exist. The Career Basics We're looking for insurance (more...)
Company: COUNTRY Financial
Location: Chicago
Posted on: 05/29/2020

Insurance Agent (Outside Sales)
Description: Description We believe in diligently working to understand and serve customers to meet their financial security needs. This is why we exist. The Career Basics We're looking for insurance sales agents (more...)
Company: COUNTRY Financial
Location: Milwaukee
Posted on: 05/29/2020

Licensed Medicare Insurance Agent - 100% autonomy, work when & where you want, free leads
Description: If you've sold Life, Health under 65 , or Auto Insurance before, you'll want to consider this unique sales opportunity.Believe it or not, Assurance's top 2019 Medicare agents during the Annual Election (more...)
Company: ASSURANCE Independent Agents
Location: Justice
Posted on: 05/29/2020

Retail Sales Associate (Golf Galaxy)
Description: Description You love the game of golf. So do we. Immerse yourself in an environment where passionate and skilled teammates thrive. Associates joining our team have an opportunity to serve and inspire (more...)
Company: Dick's Sporting Goods
Location: Downers Grove
Posted on: 05/29/2020

The Home Depot: Customer service/sales
Description: Job DescriptionPosition Purpose:Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn
Company: The Home Depot
Location: Oak Park
Posted on: 05/29/2020

Log In or Create An Account

Get the latest Wisconsin jobs by following @recnetWI on Twitter!

Racine RSS job feeds