Field Services Technician - Part Time Contract to Hire
Company: Burwood Group, Inc
Location: Chicago
Posted on: February 13, 2026
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Job Description:
Job Description Job Description Company Description Our Story &
Purpose At Burwood Group, we’re more than a technology consulting
firm, we’re a team of innovators, problem-solvers, and
collaborators who help organizations turn technology into
meaningful business outcomes. Founded in 1997 and headquartered in
Oak Brook, IL, we’ve grown into a nationwide team of experts
committed to making a real difference. Our purpose starts with
Customer Focus. We put our clients at the center of everything we
do - listening, understanding their challenges, and delivering
solutions that drive impact. We believe in ownership,
collaboration, and growth. Our people aren’t just employees; they
are innovators shaping the future of our clients’ success. At
Burwood, you’ll work alongside talented professionals, tackle
exciting challenges, and develop skills that elevate your career.
If you’re ready to make an impact, learn continuously, and grow
within a culture that values your unique strengths, Burwood Group
is the place for you. Job Description Role Type: W2 Contract /
part-time Status: U.S. Citizen, Green Card Holder Note: We are
unable to partner on a corp-to-corp (C2C) basis Term: 6 months,
possible extension Start Date: Immediate Hourly Pay Rate: up to
$25/hr. Availability: Flexible working hours, could include nights
and weekends Travel requirements: up to 95% (Chicago Metro, or U.S.
based) Inside the Managed Services Team The Managed Services Team
at Burwood Group is a dedicated group of technology professionals
focused on managing, supporting, and optimizing clients’ IT
operations. Known for their customer-centric approach, the team
combines deep technical expertise with a commitment to
collaboration, continuous improvement, and delivering reliable,
meaningful business outcomes. How You’ll Make an Impact As a W2
contract -hourly employee at Burwood , the Field Services
Technician is an entry-level position in technology implementation
within Burwood Managed Services. This role provides an opportunity
for learning and development of technical and consultative skills
while working alongside our Consultants, Operations Engineers, and
Burwood project team members. Individuals will be expected to
develop a broad base of knowledge and become well-rounded in
several technologies. In this role, the Field Services Technician
has the following responsibilities: Learn and develop technical and
soft skills Provide technical support on various client projects
Follow direction and guidance from team leaders and mentors Work
cohesively with other Burwood Group project team members and
co-workers Complete client site assessment surveys accurately and
comprehensively Document and inventory all on-site technology to
prep for network/server stack cutovers and possible low
voltage/high voltage upgrades Conduct LiDAR and Ekahau assessments
for client sites to provide wireless heatmapping proposals
Facilitate the installation and configuration of new network
equipment racks, workstation deployments, and other technology
infrastructure upgrades Act as an on-site liaison for remote
engineers, clearly communicating any issues or required adjustments
for facilitating site cutovers Perform basic troubleshooting for
common issues such as label printing problems, VLAN identification,
and misc. hardware/software troubleshooting Review site
instructions before arrival and ensure all tools and equipment are
prepared and functional Collect and document detailed notes and
photographs of completed work Maintain the highest level of
professionalism and decorum in all client interactions Follow all
site-specific protocols and safety guidelines Qualifications Your
Strengths in Action You have practical experience working in IT,
professional services, or customer support organizations You have
an education and/or background in Telecom, network/systems
administration, or a related field; ideal candidates will be
technical and energetic with an interest in business You have a
strong interest in developing technical and consulting skills You
are comfortable interacting and presenting in front of customers
You can build strong relationships You are detail-oriented and do
not leave anything to chance You are a self-starter with the
ability to prioritize time and commitments You like to work in a
project-based team environment You are willing to frequently travel
to customer sites (travel requirements: 95-100%) You can manage
your travel plans independently (hotel, airfare, rental car, etc.)
You are willing to frequently work nights and weekends to
facilitate site cutovers You are flexible to support short-notice
schedule changes and scheduling complexities Your Core Skills &
Certifications Familiarity with network equipment (routers,
switches, access points) and basic network configuration Proficient
in using diagnostic tools such as console cables, cable toners,
punch-down tools, and multimeters Ability to rack and stack network
equipment, workstations, and related hardware Comfortable with
troubleshooting common IT issues and providing clear communication
to remote engineers Additional Information Compensation packages at
Burwood Group are based on various factors unique to each
candidate, including work location, skillset, experience,
qualifications, and other job-related reasons. The estimated salary
range for this role is (up to $25/hr.) Belonging & Culture We are
not intent on being the largest company, but rather the best. These
are the words we live by. We welcome top talent, regardless of
gender, race, ethnicity, sexual orientation, disability, religion,
or age. By embracing all cultural backgrounds, life experiences,
perspectives, and ideas, we not only continue to strengthen our
company culture, but also foster innovation and drive
organizational success. We believe that diversity fuels creativity
and enables us to deliver exceptional results for our clients.
Keywords: Burwood Group, Inc, Racine , Field Services Technician - Part Time Contract to Hire, Seasonal Jobs , Chicago, Wisconsin
